A question I formed whilst I was running this morning.
Why should I go to your LMS to find something to learn when I can find almost all the answers I need on the staff intranet or from a Google search?
Let me know in the comments.
Your LMS
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Lost and Desperate 
I have been asking this questions for a while now. I think we are in a transition period for the next 5-10 years maybe shorter where people will still feel the need to be hand held towards learning and lack trust in the internetofthings. I google everything, but that doesn’t mean all our staff do it too. LMSs will also need to be more agile and allow for knowledge curation and the flexibility of social media. All the things I have asked for in a new platform. Either that they need to regress and concentrate on purely compliance and business/role specific learning. That would mean a very simplistic platform which I doubt many developers would want to be involved in.
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Because the organisation requires a record of completion in order to manage their legal liabilities.
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It always surprises me that during workshops (other than the fact that I’m still having to do so many workshops!), when the subject of learning and development raises its (slightly beaten) head I am greeted with surprise, or outright disgust when I automatically write Google as a suggestion for sourcing. It’s likely a carry over from years of infantilisation causing people to expect and rely upon a designated individual/team to collate all their learning needs; as if it’s possible for what is invariably now a single person to know what information is needed, nevermind be capable of pulling it altogether. Even with a slightly forward thinking service the discussion of curation is usually misconstrued as a platform containing a searchable list of learning tools – pretty sure that’s google……
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Exactly. I’m glad we don’t have an lms for our function. Intranet and superusers and team structure work for us. Youtube too. We do have a company-wide lms and that’s good for some extras outside immediate workflow.
Interesting that the Good Practice secret lives of managers report showed that intranet use was not as good as it could be.
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In my view LMSs are a great way to support those not comfortable curating their own learning, which is still a significant number of population in any organisation. It does help with evidencing compliance with mandatory topics as well.
Reality is however that if perceived as a controlled learning environment enforced on us for all our learning, it can install group think. I think it ironic when speaking to managers who say that they want their staff to think more critically while controlling everything staff learn. A learning culture sees beyond training and elearning, encouraging staff to hold accountability and responsibility for what and how they learn = self-directed learner. The ‘why’ they learn should simply read as the purpose & values of the organisation or team.
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It’s a trust thing. Google is great for getting information but it’s essentially un-curated. You should/need to spend additional time checking the accuracy/bias of the information and insights you’re presented with. A simple example is the quotes people use to reinforce their message (on social media, conference presentations etc.). This are often mis-attributed. A quick check with a site like quoteinvestigator.com shows that even some of the most popular, used by darlings of the keynote, were either never said by the person who is reputed to have said them or the precise wording or context is missing. IMO, with a LMS curation is the key. It’s more deliberate. Information and insight can be more contextualised and relevant.
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It’s a question more and more people are asking Andrew. To my mind, it doesn’t have to be one or the other – people can still Google stuff as well as use the LMS. We know the LMS is still important for compliance reasons but my hope for the next few years is it becomes less about us ‘going to’ these systems and more about content, resources and reference materials being made available to us where and when we need it. Nudges about new and interesting things when they’re added, refresher content pushed to my phone at the right time etc. The LMS can facilitate that but a lot of the mindset around how it’s used needs to change IMO.
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The LMS is about protecting the company via a compliance culture instead of providing the infrastructure to actually help improve their performance and empowering them. This kind of support required a high trust culture which is not always the corporate culture.
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Hi Andrew, one I ask myself all the time. What value am I adding? Am I reinventing the wheel? I recently started with a new company, launching our new LMS monday (nail biting and extra grey hair included in the price!). What is really great about this move is the desire to use the LMS are more than a compliance tick box exercise. The messages we filter for our users, and load on the site have been selected because they align with the corporate message, and help support the growth of a new culture within the organisation. Yes users can find learning on line, but there are 2 things that come into play here.
1st, L&D is my everyday. However, I am acutely aware that for others with pressing objectives outside of this field, they prioritise their professional development differently, and my providing an easy to use corporately sponsored and consistent message takes the work out of development for people. My objective is to keep the talent development train on its tracks, and even if movement is slow and laboured, it is still movement. Taking the work out of that is part of my role.
2nd, we are aligning our corporate framework to the material we are developing, making it a more true learning management system. More than just a module. All development will be aligned to a corporate framework and the work that is being done around job evaluation.
The internet is full of messages,but sometimes those messages can be conflicting. The bespoke e-learning we will develop will obviously retain the tone of voice of the organisation, however, the material we source on line aligns with the way we conduct our business here.
We are open to people using the internet for their development, however, our cherry picked material is the way we choose conduct our business and develop our culture.
Yes, obviously, to fulfil our legal obligations, compliance will be built into that. But our LMS will support us to manage the learning opportunities of our people , but importantly use external messages and material that align with the culture of our organisation, codified in our system.
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