Standards will lose to convenience unless L&D is tied to something more operationally important. When L&D standards compete with operational pressure, operational pressure wins almost every time. Not because people don’t care about quality, but because the consequence of cutting a corner on learning is diffuse, delayed, and rarely attributed back to the decision. The… Read More Standards 0 Convenience 1
In 2 to 3 years, some of the teenagers in this New York Times piece will be employees. They’re already using AI for productivity. As well as companionship, boredom relief, emotional processing, role play, fantasy, flirting, reassurance and escape. That creates a different starting point for work since some will arrive used to systems that… Read More Teen tech
I wrote yesterday about the Cost Centre Trap and how L&D is missing the mark in many ways. It did feel like a rant, and I realised that we don’t necessarily need more noise but a bit more signal. I saw Gartner has published their 2026 CHRO Future of Work trends and it sharpened my… Read More The Operating Shift
Are L&D leaders doing good work but still being treated as a cost centre? Candice Mitchell asked me this question recently, and the honest answer is often yes. But that is not the most interesting part of the question. The more important question is this: why does the profession keep expecting respect for work that… Read More Cost Centre Trap
Listening to a podcast the other day, I was reminded how politics has finally caught up with the change in channel. They mentioned how a politician might go on a walkabout with someone who has a large internet following. Getting in front of 2m people who have access to the channel of a friendly celebrity… Read More Channel understanding
Lost and Desperate 