I wrote yesterday about the Cost Centre Trap and how L&D is missing the mark in many ways. It did feel like a rant, and I realised that we don’t necessarily need more noise but a bit more signal. I saw Gartner has published their 2026 CHRO Future of Work trends and it sharpened my… Read More The Operating Shift
Are L&D leaders doing good work but still being treated as a cost centre? Candice Mitchell asked me this question recently, and the honest answer is often yes. But that is not the most interesting part of the question. The more important question is this: why does the profession keep expecting respect for work that… Read More Cost Centre Trap
Listening to a podcast the other day, I was reminded how politics has finally caught up with the change in channel. They mentioned how a politician might go on a walkabout with someone who has a large internet following. Getting in front of 2m people who have access to the channel of a friendly celebrity… Read More Channel understanding
A small thing happened last week but not a trivial one. Over the last few days I was invited to the same vendor drinks event at Learning Technologies UK three times. First on LinkedIn via DM that I replied and declined. Then by email from one person at the company. Then by email from another.… Read More Invite. Invite. Invite
I published a post on personalisation this week, and the same day, I received a pre-market questionnaire for a procurement process. I found myself writing the same thing in a different register. Procuring a platform is not the same as building capability. Sharon Green made the point well in the comments: the skill of navigating… Read More Buying badly
Lost and Desperate 