Adoption isn’t impact

I was really fortunate to hear Priya Lakhani close day one of CIPD ACE with a keynote that challenged some of the assumptions sitting underneath the current rush to adopt AI. One point in particular stood out. We’re measuring an awful lot of activity and calling it progress. Licences, prompts, hours saved, tasks completed. But… Read More Adoption isn’t impact

Could your business sell to the public sector?

I’ve written before about bidding for public sector work, particularly the challenges facing small businesses and independent professionals who want to work with public sector organisations. Someone commented on one of my recent posts: “Your experience in this field would be invaluable to anyone thinking of submitting a tender.” A few days later, I was… Read More Could your business sell to the public sector?

Action gaps

I still haven’t edited Show Your Work, the podcast I’m making with Jane Bozarth. It’s not because I don’t want to. I do. I know what needs doing, and it isn’t particularly complicated. But other things have taken priority, and the editing keeps slipping down the list. I’ve spent years talking about the gap between… Read More Action gaps

Stop tinkering

The joy of delivering the same content isn’t the fact that it’s the same, but that each cohort or group responds differently to it. Remember that when you want to tinker with what you deliver. 1000 micro adjustments might make zero difference.

Still shopkeeping?

Back in 2018 I wrote a blog called Shopkeeper to Engineer. I’d been using the phrase for a few years before that, trying to describe the difference between supplying learning and understanding how performance works. My Dad was a shopkeeper, so it wasn’t intended as an insult. He ran a local shop, supplied what people… Read More Still shopkeeping?