If you are a civil servant, complete the new Alternative People Survey. People outside the civil service constantly talk about civil service reform. They talk about Whitehall, the machine, blockers, bureaucracy, delivery, productivity, digital, AI and culture. Some of that commentary is useful, but a lot of it is lazy. But the working reality of… Read More The unofficial story
Can LEARNING exist without AI?
Accenture’s UK CEO told the FT last week that HR directors may one day be responsible for onboarding and training AI agents. It’s a neat idea, and I can understand why he said it – to gain notice – but the analogy is wrong. The instinct is understandable; HR already owns onboarding, capability, and workforce… Read More AI Agents Are Not Employees
I get about one email a day like the one below: Hi Andrew, There’s a version of this pitch that leads with buzzwords and broad claims. This isn’t that. Man’s Name redacted, founder of Company Name redacted™, is an MBA, former CPA, and ex-PwC IT auditor who now helps organizations stop losing money through underperforming… Read More A Close Scrape
The competition for learning was never that tough. In the past, organisational knowledge was retained and held within the organisation, and the role of the training function (as was) was to translate that into workable practice. Your competition now is YouTube, Wikipedia, and every new AI tool outside the workplace. You can’t outthink this competition,… Read More Your competition