Accenture’s UK CEO told the FT last week that HR directors may one day be responsible for onboarding and training AI agents. It’s a neat idea, and I can understand why he said it – to gain notice – but the analogy is wrong. The instinct is understandable; HR already owns onboarding, capability, and workforce… Read More AI Agents Are Not Employees
I get about one email a day like the one below: Hi Andrew, There’s a version of this pitch that leads with buzzwords and broad claims. This isn’t that. Man’s Name redacted, founder of Company Name redacted™, is an MBA, former CPA, and ex-PwC IT auditor who now helps organizations stop losing money through underperforming… Read More A Close Scrape
The competition for learning was never that tough. In the past, organisational knowledge was retained and held within the organisation, and the role of the training function (as was) was to translate that into workable practice. Your competition now is YouTube, Wikipedia, and every new AI tool outside the workplace. You can’t outthink this competition,… Read More Your competition
I was at Cornerstone’s Analysts Day in London this week, held the day before the main Cornerstone Connect customer event. It gave me a glimpse of where L&D may be heading. Not because of a product announcement, although it looked good, or the use of AI, which felt different. What stood out was the direction… Read More The SWP-shaped hole in L&D
We are, as always, indebted to the people who engage with us about Women Talking About Learning. I put a post out last week – a quick video asking for guests for a couple of episodes – and we were, as happens, overwhelmed with replies. For that, thank you. What also happened – as is… Read More Too much choice