See clearly

We talk a lot about trust, empathy and psychological safety in leadership.All useful. They make it easier to have honest conversations. But performance shifts when managers know how to work out what’s actually getting in the way of the work. Start with clarity.Does everyone know what ‘good’ looks like?Not a value. Not a slogan. The… Read More See clearly

Hiding resources

I was really interested in the findings from a report which was looking at the uses of AI by different age groups across the APAC (Asia-Pacific) area. The report was first mentioned in an article in a HR magazine in Feedly with a few links. I followed them all but none took me to the… Read More Hiding resources

Out of the shadows

I saw a post last week by Martin Couzins about “shadow L&D” in organisations. Martin is spot on about identifying shadow L&D but it isn’t an opportunity or threat. It’s the REAL L&D. Real because where people REALLY learn – in the flow of work, through questions, side chats, and quick experiments. Formal L&D often… Read More Out of the shadows

Curated shortcuts

I use the shortcuts on the Google homepage emphatically. When I say ‘use’, I don’t just mean I click on them; I review, revise and remove the shortcuts which become less useful, pretty much on a weekly basis. Curation isn’t a once and done activity; it’s ongoing, present and regular. The same applies to your… Read More Curated shortcuts

Learning isn’t in courses

A new study from the IZA Institute of Labour Economics (Silliman & Willén, Beyond Training: Worker Agency, Informal Learning, and Competition, Sept 2025) shows what many of us already feel: most skills at work aren’t built in classrooms or course catalogues. They grow informally; on the job, with peers, through mentoring, and self-study. The findings… Read More Learning isn’t in courses