Standards will lose to convenience unless L&D is tied to something more operationally important. When L&D standards compete with operational pressure, operational pressure wins almost every time. Not because people don’t care about quality, but because the consequence of cutting a corner on learning is diffuse, delayed, and rarely attributed back to the decision. The… Read More Standards 0 Convenience 1
I wrote yesterday about the Cost Centre Trap and how L&D is missing the mark in many ways. It did feel like a rant, and I realised that we don’t necessarily need more noise but a bit more signal. I saw Gartner has published their 2026 CHRO Future of Work trends and it sharpened my… Read More The Operating Shift
Are L&D leaders doing good work but still being treated as a cost centre? Candice Mitchell asked me this question recently, and the honest answer is often yes. But that is not the most interesting part of the question. The more important question is this: why does the profession keep expecting respect for work that… Read More Cost Centre Trap
A small thing happened last week but not a trivial one. Over the last few days I was invited to the same vendor drinks event at Learning Technologies UK three times. First on LinkedIn via DM that I replied and declined. Then by email from one person at the company. Then by email from another.… Read More Invite. Invite. Invite
I know some brilliant writers, people whose prose stops me mid-sentence. Ask them to write for audio and something breaks. The sentences stay too long, the ideas arrive in the wrong order, the logic is built for eyes, not ears. A reader can pause, reread, skip back, a listener can’t. Writing for readers and writing… Read More Different crafts
Lost and Desperate 