One thing

I’m often asked what the one thing is people can do to improve their learning, training, strategy, people experience, data collection, evaluation practice, learning design, management development, reskilling, online facilitation, etc. There isn’t, of course, one thing. It’s a series of changes and activities that make small differences to what happens. What’s the one SMALL… Read More One thing

Name the problem

If you’re producing management development, the problem isn’t development, but underperformance. If you’re supporting change strategies, the problem isn’t change, but the need to change. If you’re developing learning activity, the problem isn’t leaning, but a gap in knowledge, experience, or application. When you come to measure these things, don’t measure the former but focus… Read More Name the problem