It’s about family

I worked in a family owned business once. The board of seven was made up of four family members and three longstanding and well-regarded and liked, but independent Directors. When decisions came up they went through pretty well unanimously. Except when they didn’t. When there was division it was pretty much family vs non-family, and,… Read More It’s about family

Cost of business

I was chatting with someone recently and asked them just how much it cost them to attract new buyers for their products. They weren’t completely sure because it is, for them, a sunk cost. Employees have been engaged, products developed, marketing designed and enabled, and advertising bought and paid for. The cost is there and… Read More Cost of business

Looking back

I re-read the WEF paper Accelerating Workforce Reskilling for the Fourth Industrial Revolution over the weekend (yes, I know how to have a good time). Published in 2017, I wanted to see how accurate its projections had been in its pathways for change. Written before the pandemic and global lockdowns, it appeared, at first view,… Read More Looking back

January 59th

You’ve done it. Today is the last working day of January and congratulations! You’ve survived the longest month. It feels like the 59th day of January as days crawled and nights stretched but you’ve pressed on. January is a grind; expectations and responsibilities seem to converge. Reading back through the posts I’ve put out in… Read More January 59th

Communication breakdown

Just a reminder, broadcasting is not communication. Sending out communications and assuming people read, understand, and absorb your message isn’t communication. Checking back in, making your your intent and nuance is recognised, listening back to what people are saying is pretty much essential.