Service as a service

I was at dinner the other night and the service I got was fine. But it wasn’t. It felt automated. I was asked the same questions I know other people were asked – I have ears and heard them. I received the same responses to my order that other people got; it seems this place… Read More Service as a service

What you gonna do?

I’d love to know your responses to this – a bit of a thought experiment. A manager comes to you and tells you they want to learn some ‘new’ stuff. They’ve been on LinkedIn and found 70 free courses and certificates on soft skills, entrepreneurship, management, etc and want time to work through them with their… Read More What you gonna do?

Chat and nonsense

The need to interact with people is striking home really hard this week. I’m having super conversations which have been prompted by small sparks and diversions from existing activities. Since the loss of the Twitter/X #LDInsight chat, I’ve realised there is a definite need for people to connect and trade knowledge on an informal basis.… Read More Chat and nonsense

Don’t do this

Don’t send me a connection request on LinkedIn and then, 2 days after I accept it, send me a DM with a cheesy and poor video advertising a product which I wouldn’t buy because I’m not your target market. I ‘know’ you’ve been told novelty works. I ‘know’ you’re trying to make a product look… Read More Don’t do this

Roles v Skills

I was speaking with some people yesterday and someone mentioned that the word role was difficult to categorise. The people they work with might have a number of roles and, depending on their activity in the day/week/month, might be all, some, or none of them. When we’re building our talent pipelines, if we think only… Read More Roles v Skills