What Grinds My Gears – HR Metrics

Another in the occasional series where I have a mild but sustained moan about things in our world that should know better. This one has been building for a while but was prompted by an email this week as “one of the most important HR metrics you need to track. Calling a test score a… Read More What Grinds My Gears – HR Metrics

Impact doesn’t measure itself

I heard a CEO the other day, in a corporate video, say: “Strategy without impact is a piece of paper.” Fair enough. But if measuring impact isn’t written into the strategy from the start, the strategy was never serious. Most organisations plan the intervention, but nobody plans the evidence. If you didn’t design for evidence… Read More Impact doesn’t measure itself

Cost of learning

Ask an L&D team what a training programme costs, and you will get an answer. Room hire, facilitator day rates, licence fees, and content development time. Some teams will go further: hours away from desks, travel, and internal coordination. That is useful. It is also incomplete in ways that matter. The costs L&D can see… Read More Cost of learning

The wrong target

Employee engagement stats are everywhere right now. Gallup says engaged teams are 23% more productive. while LinkedIn says development opportunities are the #1 driver of engagement. Thirst and Deloitte say clear career paths and reskilling boost it by 37%. L&D takes the hint and builds more personalised paths, more AI‑assisted upskilling, and more micro‑learning to… Read More The wrong target

Data Is a Decision

We talk about data constantly and understand it poorly. Not technically but culturally. Alf Rehn wrote about this recently. Data is “recorded difference fixed for operational use. ” Tree rings, cuneiform tablets, your postcode, your browsing history, the gap where your medical record should be. That last one is the point. The gap is also… Read More Data Is a Decision