I was on a face to face course last week. The joining instructions were a pain; I had to cancel and rebook the date and received a paper copy of the invite. A text a few days before reminded me of my attendance but had the wrong date on it, leading to more calls and… Read More Words words words
Be under on illusions, the supply side model of learning and development is declining at an ever quickening rate. People want to choose for themselves, at a time and pace that suits them. For example, the latest data about audio listening in the US has just come out. The demand for ‘linear’ services – over… Read More The age of personalisation
Chatting about personalisation recently and someone told me that listening to a podcast through their headphones was the best experience. Their argument was that this method was an individual encounter with the speakers and more akin to social than consumption. You need to consider this in your design about this when you’re developing support for… Read More Hey, listen to this
I was speaking with some people yesterday and someone mentioned that the word role was difficult to categorise. The people they work with might have a number of roles and, depending on their activity in the day/week/month, might be all, some, or none of them. When we’re building our talent pipelines, if we think only… Read More Roles v Skills
Looking at data around the effectiveness of learning, I’m always drawn to the point where people are asked how they felt the training/learning/event was and are asked to score it on a simple 1-6, or worse, 1-5 scale. How can you say what something is like when you don’t have a comparator? We could be… Read More How’s that?
Lost and Desperate 