Tag: authority

Ask the Expert

I remember working in a bank and one day a colleague needed to help balance their till. As the counter supervisor, I was pretty good at finding errors and imbalances, so sat at their position to look for it. A moment later, a customer came up to the till position and asked me a question.… Read More Ask the Expert

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Respect the authority

I wrote last time about how there isn’t a binary position for whether you’re ‘new’ L&D or ‘traditional’ L&D. It’s much more complex than that as was so well described by David Goddin. As David commented on the post: the characterisation of what we “need to be” is contextual and multifaceted I agree completely; if… Read More Respect the authority

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