Ask the Expert

I remember working in a bank and one day a colleague needed to help balance their till. As the counter supervisor, I was pretty good at finding errors and imbalances, so sat at their position to look for it. A moment later, a customer came up to the till position and asked me a question.… Read More Ask the Expert

In sync

Being in sync with everyone around you creates a great environment where everyone operates at the same pace and speed. What if that’s what’s causing the problem?