Less speed, less haste

Almost five years ago I completed a speed awareness course and wrote about it. Last week I had to do another one. My first post was positive; I thought facilitating that course must be one of the tougher jobs in learning. Ten people who would have preferred not to be there were brought together because… Read More Less speed, less haste

Completion not control

I like trawling through old posts. It reminds me of ideas I had, what I was saying at the time, whether I have been consistent and whether I am still sticking to my values. I was doing that the other day and found a post from six years ago about “hate reading”: forcing yourself to… Read More Completion not control

Standards 0 Convenience 1

Standards will lose to convenience unless L&D is tied to something more operationally important. When L&D standards compete with operational pressure, operational pressure wins almost every time. Not because people don’t care about quality, but because the consequence of cutting a corner on learning is diffuse, delayed, and rarely attributed back to the decision. The… Read More Standards 0 Convenience 1

Mandated Compliance

Mandated Compliance isn’t learning. It isn’t designed to produce learning; it’s designed to produce evidence of completion. It isn’t designed for capability change; it’s designed for liability transfer. It isn’t designed for development of judgment; it’s designed for documentation of intent. Janet Webb asked if it can be more than a necessary evil. Better question:… Read More Mandated Compliance

Popular v effective

I was chatting with Helen Bailey last week and we were talking about mandated learning. Notwithstanding the fact you can’t command a process of learning at an individual level, it does no favours to anyone involved: Helen and I were talking about what we call this work as a facilitator and her suggestion of craft… Read More Popular v effective