Unbuyable parts

I get frustrated hearing about learning as if it’s something you can buy. A course, a platform, a set of resources that arrives on time and solves the problem. But the parts that matter most never appear on a purchase order. You can buy content. You cannot buy attention.You can fund a programme. You cannot… Read More Unbuyable parts

Strategic Brokerage

As part of the thinking in my new book, I’d re-floating the idea of L&D as a broker. Brokerage is a new skill in modern L&D and we rarely name it. It’s the work between the request and the decision. You listen, interpret, challenge, redirect, and guide people to the option that actually solves the… Read More Strategic Brokerage