Corporate memory

If you went to Loftus Road any time between the 1950s and the 1990s, you knew Daphne Biggs. She was secretary of the Supporters’ Club, she helped out as a commercial assistant, and if something needed doing at QPR, Daphne did it. Nobody appointed her a legend. She just became one, the way people do… Read More Corporate memory

Culture in five words

One of the most interesting things in my work is the how many times I hear: “That’s not how we do things here“ A small phrase that carries a lot of weight; culture in five words. The invisible handbrake which kills new ideas before they take a breath. It explains why: People rarely fear change… Read More Culture in five words

Future is bright

I’m often asked about the strategies and future skills we need to work towards.I can sit on panels and nod sagely at WEF reports, Gartner findings, and cherry-picked HBR articles that just so happen to support whatever point I want to make. It’s so convenient when the things I believe show up in the reports… Read More Future is bright

I don’t have time for your…

I’ve been working with some people recently who work with a managers on an ongoing basis. One of the challenges is helping managers understand what they want, isn’t going to be what they get. The idea of the manager simply putting in a demand which will be fulfilled by someone else is a bit of… Read More I don’t have time for your…

Mouse jiggler

If your employees have to purchase a mouse jiggler to keep their computer awake to evade your productivity tracking, the problem isn’t the mouse jiggler.