I heard a comment recently about assurance and how the best professionals are often unseen. It’s an interesting premise. If you’re great at what you do, people probably don’t need to know you’re there. Your work just…works. Problems are solved before they’re visible. Things flow. The challenge for L&D is that invisibility comes with a… Read More The Invisible Professional
I’m always humbled and surprised when people ask me to speak about stuff in L&D. It’s an honour to be trusted with people’s time, especially now when it’s more precious than ever. So, I’m delighted to be closing the eLID Conference 2025 next Thursday, 15th May at 4.00pm BST, with a session on proving the… Read More 4.6 isn’t enough
The conversations I’m having about Proving Impact are really enlightening. One key theme appearing recently is just how many sources do you need to produce comprehensive and compelling reports. You can only answer this question if you have: a) understood the baseline you’re working from and;b) have absolute clarity on what you want to achieve.… Read More How many?
As part of the work I’m doing on Proving Impact, I’m having lots of conversations with people in lots of organisations about the data they collect. One thing that pretty much everyone has is a post event evaluation form. The name varies but they are, in almost all cases, a happy sheet. They collect great… Read More Vanity metrics
Make a note, the airspeed velocity of an unladen swallow is roughly 20.1 miles per hour. We’ll come back to this shortly. I have been discussing evaluation for AGES now and am regularly brought back to the fact that we are asked to assess learning through quizzes. I’m working on some evaluation activity and we’re… Read More Quiz time