Are L&D leaders doing good work but still being treated as a cost centre? Candice Mitchell asked me this question recently, and the honest answer is often yes. But that is not the most interesting part of the question. The more important question is this: why does the profession keep expecting respect for work that… Read More Cost Centre Trap
AI is becoming the production layer. and human judgement becomes the control layer. That is the structural shift underneath the Coursera 2026 Job Skills Report, which analyses learning behaviours across roughly six million enterprise learners. The surface finding is familiar; AI skills are rising sharply as prompt engineering, multimodal prompts, and generative model architectures become… Read More Beyond Skills
Employee engagement stats are everywhere right now. Gallup says engaged teams are 23% more productive. while LinkedIn says development opportunities are the #1 driver of engagement. Thirst and Deloitte say clear career paths and reskilling boost it by 37%. L&D takes the hint and builds more personalised paths, more AI‑assisted upskilling, and more micro‑learning to… Read More The wrong target
Build a learning culture.You can’t – it exists already in your organisation. You can create nudges to move towards the culture you want but you can’t build/create/design it. Make people learn.You can’t. Learning is voluntary and contextual. You can create conditions and relevance, but you can’t force the process or people into the process; this… Read More How do I?
If you know that a training and learning intervention won’t help, isn’t going to make a difference, and will just be a cost to the organisation, where do you stand ethically if you say yes to the request? Professional ethics in L&D have been about delivery for too long; they need to be about relevance,… Read More Ethically sound