The failure of automation

When I read stories about automation of processes, AI implementation, and development of new technologies, they are invariably illustrated with some kind of robotic presence, wire frame imaging and humanoid but inhuman characters. What automation is, in the real world, is a medication being prescribed, approved, supplied and delivered. Simple choices and switches supporting human… Read More The failure of automation

Lock it down

A blurred image of a door with a keyhole, featuring the words “LOCK IT DOWN” prominently displayed in large, bold white text.… Read More Lock it down

Effortless Care

I had reason to head into town this week to see a hospital consultant (nothing serious, don’t worry). The appointment was offered by phone, confirmed by email. I used a map app to get to the right building, followed digital signage to the correct floor, and checked in with a receptionist who confirmed on-screen that… Read More Effortless Care

Smoke and mirrors

Adulting is hard. You spend most of your time trying to get along, making best guesses about everything. Parenting, as anyone lucky to have kids know, is even harder. It doesn’t really matter that AI doesn’t “know” what it’s doing. Most of the time, we don’t either. Hallucinations and human work Don’t trust anyone who… Read More Smoke and mirrors

Something Different

I read through the March 2025 Fosway 9–Grid™ report on Digital Learning and the digital learning market is shifting, as it always has, but this time it’s moving faster. 📉 Budgets are tight.🤖 AI is real (and everywhere).🧠 Skills are your competitive edge. Based on the report, I’ve put together the 8 priorities which stand… Read More Something Different