I collect new stories and content through a RSS aggregator and have a specific search term, “hack”. I get about 25 stories a week about hacks. These range from white hat attacks on systems, to cleaning and household tips, to leadership approaches and personal habits. I have a bit of a problem with the word… Read More Hacking away
Apparently, people don’t have time and space to learn at work. I don’t think this is fully describing the problem. People are learning through every mistake they make, in every conversation they have, in every process they finish. They’re learning from everything they read, hear and watch. They’re learning from the reactions and emotions they… Read More Time and space
I was talking about heavy thinking last week and realised I first posted about it 5 years ago. Heavy thinking is the creative and critical thinking you need to do to but is often overlooked. Creative to come up with the new ideas and ways around problems and issues; critical to identify the practical of… Read More Critical plus
We were talking about expectations, standards, and aims with a group I was working with the other day. A comment came out about making sure there is a focus on ‘good’ service. My immediate question was ‘what does good look like’? One person’s good might be another’s excellence. Similarly, it might be another’s unsatisfactory. Before… Read More Good for nothing
I regularly see posts and comments about getting the basics right, going back to basics, etc. This is especially prevalent in the realm of learning technology as people look for the next big thing® which will disrupt the market. But what are the basics we should be going back to? In some cases, it’s about… Read More It’s all basic
Lost and Desperate 