Tag: questions

Smarter questions

Most questions are smart but some are smarter than others. I saw the following question on Twitter the other day courtesy of Dr Matthew Sweet. How do you know that? Dr Matthew Sweet When I’m listening to people like you telling me why your approach is best, be aware, I will be asking this question.

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Asynchronous questions

The next part of asynchronous design I mentioned previously was about questions. Questions are simple to fix aren’t they? Craft a FAQ document and away you go. This is where we get much learning design so very wrong. The worst examples of poor design mean we have FAQ documents that: Go on for dozens of… Read More Asynchronous questions

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