I was at dinner the other night and the service I got was fine. But it wasn’t. It felt automated. I was asked the same questions I know other people were asked – I have ears and heard them. I received the same responses to my order that other people got; it seems this place… Read More Service as a service
I’ve had a couple of experiences this week with telecoms firms and they’ve provided me with interesting examples of service and the use of social media. The first was BT. I recently moved to them as my internet provider from AOL and have noticed a slow service on Sunday evenings. It’s frustrating as nthey reached… Read More How may I avoid helping you?
Lost and Desperate 