I read a piece about the proliferation of learning technology in school classrooms a while back. I noticed last week it had been mentioned by the Christensen Institute in a piece on their website.
The angle I hadn’t considered from a workplace perspective was cramming. That is, technology being crammed into workplaces to reinforce existing processes.
In the article it says:
That’s why we saw so many uninspiring uses of Zoom, Google Classroom, and other technologies during COVID’s remote schooling phase. Schools just used the technology to reinforce their existing processes and priorities, rather than rethink the model itself. Here’s a bet that we’ll see some similar things occur with AI now.
Michael B. Horn
Learning ‘feels’ different now, post pandemic, into hybrid work. What hasn’t changed is the use of learning technologies (and non learning technologies) which are crammed in to make changes without fundamentally changing your approach to learning.
The tech on its own won’t fix it; you MUST review your principles, priorities and processes.
Lost and Desperate 
Completely agree. Delivering training effectively when using Microsoft Teams needs to be a totally different process to delivery of classroom training. It also requires far more thought, effort and innovation from the trainer if engagement is to be fully maintained.
Virtual training is far more effective when delivered in short chunks; say five sessions of 45 minutes each on different days rather than the more traditional half a day in the classroom.
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Obviously I agree with you Andrew! During the pandemic, with an emergency pivot, I completely understand that you just use tech to do what you’ve always done. But a few years on, we should be/have reflected on what’s been done and update processes, including upskilling people. Some places have done this well, others haven’t.
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