In a session I was running last week one of the participants, Amy Clayton, said something really insightful. We were working through the issues with ATS, ERP, LMS, and LXP systems (alphabet soup? – Ed.) in digital HR and the conversation turned to personalisation. How vendors sell it, how organisations buy it, and how it… Read More Branding isn’t personalisation
The effort doesn’t disappear. – it moves. We’ve spent years pressing a button and expecting a result. AI tools have changed that deal; many of them get it wrong the first time, so you prompt again, refine again, check again. That’s still work but it’s just different. Before you adopt a tool because someone told… Read More Push a button
The latest Fosway reports have come out, and if you work in L&D you need to be over them. There are three: They are, as always, comprehensive and way more intriguing below the headlines. David Perring from Fosway posted something worth considering last week. “Efficiency doesn’t matter and innovation is useless without delivering value.” He’s… Read More The wrong questions
I was working with a group of younger graduates last week, and we were talking about different technologies from decades past. I mentioned how email started being used more extensively in the 1990s. I also noted that wi-fi became popular in the 2000s. Quite reasonably, I was asked: How did people access email without WiFi?… Read More Changing times
Waltham Forest Council issued my wife a PCN for entering a School Streets zone. She had a valid permit, and their own system confirmation said so. I submitted formal representations to the published email address within the statutory window and attached the valid permit. I didn’t get an acknowledgement, so I chased, but still nothing.… Read More Something personal
Lost and Desperate 