Walk the talk

I posted yesterday about the Learning Technologies conference and exhibition and mentioned a few points to prepare beforehand. Here are mine. Know what problem you’re trying to solve. For me it’s a live problem. I’m working with organisations on AI capability right now, and the consistent gap isn’t technical knowledge. It’s whether L&D has the… Read More Walk the talk

Get ready

It’s two days of Learning Technologies from tomorrow, and I’ll be chairing two sessions at Learning Technologies. Here’s what I’m watching, and what I’d tell you before you walk in. On Wednesday it’s T1S2 with Markus Bernhardt on AI agents. Not the hype version, but the real question of what happens when AI starts acting… Read More Get ready

Branding isn’t personalisation

In a session I was running last week one of the participants, Amy Clayton, said something really insightful. We were working through the issues with ATS, ERP, LMS, and LXP systems (alphabet soup? – Ed.) in digital HR and the conversation turned to personalisation. How vendors sell it, how organisations buy it, and how it… Read More Branding isn’t personalisation

Push a button

The effort doesn’t disappear. – it moves. We’ve spent years pressing a button and expecting a result. AI tools have changed that deal; many of them get it wrong the first time, so you prompt again, refine again, check again. That’s still work but it’s just different. Before you adopt a tool because someone told… Read More Push a button

The wrong questions

The latest Fosway reports have come out, and if you work in L&D you need to be over them. There are three: They are, as always, comprehensive and way more intriguing below the headlines. David Perring from Fosway posted something worth considering last week. “Efficiency doesn’t matter and innovation is useless without delivering value.” He’s… Read More The wrong questions