I saw this rather brilliant video and accompanying tweet the other day: How do you square the circle that this video, with urban vibes fits perfectly in one store, but would be completely wrong elsewhere? Culture isn’t what you make it to be, it’s what the people working at your organisation want it to be… Read More Organisational culture
A recent survey by the Search Institute into the ‘Power of Social Capital’ reported 4 key findings. One of these was that that participants in a development project had strongest developmental relationships with near-peers. Near-peers are described as: …individuals close in age and experience that can lend support and advice. WHO DO YOU KNOW GLOSSARY… Read More Near-peer learning
If you ask people what they want when they’re unhappy, they’ll tell you what they don’t want. Expect to hear criticism when people are annoyed and frustrated. If you’re trying to develop new and improved systems, products, or services, make sure to listen properly to what people aren’t interested in, and use those comments to… Read More If you ask
One of the common challenges I hear from LnD people is how their role is extending from ‘just’ learning provision into performance support, data analytics and an engineering way of working isn’t ‘what they signed up to’. I was reminded last week of how it felt when I worked in the fire service in a… Read More Role extending
I saw this story last week about how analogue blood pressure cuffs are being reused and supported with a slip of paper with a link to a YouTube video on how to use them. Innovation doesn’t have to be technological in learning; understand the processes you’re trying to support and build with your organisation’s digital… Read More Pressure
Lost and Desperate 