In the last couple of weeks I’ve been made more aware of the challenge that learning people have with designing for the end user. You are not the user. Your team are not the user. The sponsors are not the user. This is the false-consensus effect and happens because believing that other people think and… Read More What do they want?
Once again for people at the back: Completion doesn’t mean engagement.
I use RSS feeds to keep track of what people are talking about and the new and interesting stories. This is pointed at a few sites, blogs, and publishers but can also track specific phrases, words, and topics. One topic I’ve set up is Learning Data. It tracks any mentions of it and usually pulls… Read More Learning data
I like Seth Godin’s writing but have to disagree with the thinking behind his recent piece on detachment and commitment. In it he says: Working professionals develop emotional detachment. It’s the only way to thrive in the work. Seth Godin I thrive by being emotionally engaged with the work. The focus on the work and… Read More Emotional detachment
I was drawn to a report by the National Institute of Economic and Social Research on the pay and career progression experiences of women aged over 50 in Scotland. In a section on women’s views of training there was this comment: …another woman who also worked for a media company noted that she did not… Read More Total inclusion
Lost and Desperate 