I was working with a group of younger graduates last week, and we were talking about different technologies from decades past. I mentioned how email started being used more extensively in the 1990s. I also noted that wi-fi became popular in the 2000s. Quite reasonably, I was asked: How did people access email without WiFi?… Read More Changing times
Waltham Forest Council issued my wife a PCN for entering a School Streets zone. She had a valid permit, and their own system confirmation said so. I submitted formal representations to the published email address within the statutory window and attached the valid permit. I didn’t get an acknowledgement, so I chased, but still nothing.… Read More Something personal
The L&D Global Sentiment Survey 2026 came out last week and massive respect to Donald H. Taylor yet again for wrangling 3,797 replies across 105 countries and 13 years of data. The headline is that AI interest has peaked, but for me the real story sits underneath. Practitioners are writing more than ever about their… Read More The BYOAI Trap
When I started working in retail banking, four or five cashiers in the seven till positions at the branch might do 130+ transactions each a day at a cost of approximately £27 per transaction to the bank. The ATM would take in cash and cheques but dispense more, and people became used to going to… Read More The cost of a transaction
I saw a poll on LI the other week Should “Cameras On” 📸 be mandatory for all training sessions? The correct answer is, of course, no. However, of the almost 600 people who replied, a majority of 56 to 44 said yes. Here’s what the “cameras on” brigade miss: This isn’t about engagement. It’s about… Read More Mandated Tyranny
Lost and Desperate 