The Bookshop Problem

Seth Godin recently asked: why open a bookshop when people already have libraries, Amazon, and booksellers they trust? We build infrastructure because it feels like progress. Because we can point to it. Because it proves we’re serious. But the infrastructure itself isn’t the asset. The trust and attention you earn is the asset. In L&D,… Read More The Bookshop Problem

Training need?

I made an error with yesterday’s post – it didn’t schedule properly and although it appeared on LinkedIn, wasn’t pushed to inboxes or my blog site. This is an ongoing list of errors I’ve made which includes misspellings, image issues, and formatting problems. They haven’t met my high standards and could, arguably, be called performance… Read More Training need?

Engagement meters

There is an “Engagement Meter” in Adobe Connect which you can use to test the “engagement” of people in the session. It’s not, of course measuring anything like that; it’s counting how many people have the Adobe window active and then offering a percentage based on the number of people, the time they’ve been there,… Read More Engagement meters

The difference between learning and training

Learning is something people do. Training is something done to people. Assuming they’re the same is why we get so much about workplace performance, development and support so very very wrong.

Skill me up

Following the recent election of a new government in the UK, there seems to be a shift in conversations about skills, apprenticeships and industrial strategy. The new government have announced a new body – Skills England – will eventually replace the Institute for Apprenticeships and Technical Education, a non-departmental public body that works with employers… Read More Skill me up