As part of the work I’m doing on Proving Impact, I’m having lots of conversations with people in lots of organisations about the data they collect. One thing that pretty much everyone has is a post event evaluation form. The name varies but they are, in almost all cases, a happy sheet. They collect great… Read More Vanity metrics
I’ve had quite a few conversations recently where I’ve used the phrase ‘help me understand’ to establish what’s happening. It’s a really useful three words since it is non-threatening and more focused than ‘tell me’. Help is a plea for support, acknowledging the expertise of the responder is required. Me identifies it is not the… Read More Help me understand
A slack tide is the short period in a body of tidal water when the water is completely unstressed, and there is no movement either way in the tidal stream. It usually occurs when there is about to be a change in the direction of tidal stream – up or down river. I mentioned to someone recently… Read More Slack tide
I’m often asked what the one thing is people can do to improve their learning, training, strategy, people experience, data collection, evaluation practice, learning design, management development, reskilling, online facilitation, etc. There isn’t, of course, one thing. It’s a series of changes and activities that make small differences to what happens. What’s the one SMALL… Read More One thing
I watched the Panorama episode on BBC1 on Monday about the battle over the return to the office. I was particularly struck by this quote from one of the speakers: Really, it’s simply my conviction that we as a team can do so much more when we’re together. And that’s my privilege, because I’m the… Read More Working/Slacking from home
Lost and Desperate 