Not a gap

Stop calling every performance problem a skills gap. It’s the easiest diagnosis – someone says something inappropriate, put them on a diversity course. Regularly late? A timekeeping course. Job done, box ticked, and budget spent. Except most of the time it isn’t a skills gap at all. Ask a manager why their team keeps missing… Read More Not a gap

Course Before Cause

Course requests often arrive after the diagnosis has been skipped. A workshop request rarely turns up as an open question but arrives with a solution already attached: a course; a target audience; a format and duration; and sometimes even a supplier. What is usually missing is the diagnosis that would justify any of it. The… Read More Course Before Cause

Performance not persona

I was listening to Christopher Nolan discuss the process of writing and directing The Odyssey. When asked whether he had written Matt Damon’s part with the actor in mind, Nolan said: “Part of my writing process is to not ever think about actors while I’m writing.” His reasoning was that thinking about a familiar actor… Read More Performance not persona

Apprenticeships Are Not the Whole Plan

About a year ago I wrote about my fear that Skills England might end up too education-first and not enough performance-first. The latest changes are a reminder that apprenticeships are now being shaped by a more centralised funding system, not just by organisational need. Two things changed, and they are not the same thing. Skills… Read More Apprenticeships Are Not the Whole Plan