Zooming out

Learning is often asked to focus on on a thing which isn’t working. Stop and zoom out. How is this thing connected? What are the relationships it has with other parts of the business, processes, and activity. Zoom out again. How will a lever moved here, create a change elsewhere? What effects are you going… Read More Zooming out

3 years is a long time

A friend of mine is a grandparent of a 3-year old. They were playing ‘shop’ the other day and at the point when they came to the sale my friend got confused. Rather than getting coins out their purse, their grand child got their toy mobile out, tapped the till and made a beep noise.… Read More 3 years is a long time

Where do you get your learning?

A suggested in an article by Anil Dash, the phrase ‘wherever you get your podcasts’ is a deliciously complex and radical statement. Wherever you get your learning is equally challenging. There is, of course, a significant difference between podcasts and learning; podcasts are content and learning is not. If you asked your colleagues and partners… Read More Where do you get your learning?

Supply and Demand

I’ve been talking about moving from a supply-led approach to demand-led one for a while and I’ve not felt is resonates. Supply/demand seem to be terms which some people can’t relate to and some people see it as a marketing/sales issue. I was lucky to read a piece by the always insightful Richard Millington the… Read More Supply and Demand

SOAP-ier

I mentioned Strategy On A Page the other week and was asked by Joan Keevil to provide some examples so here’s a few thoughts: A learning strategy shouldn’t detail the how but the why. This means you don’t need to include the operators and processes, but the thinking behind how those things will happen. A… Read More SOAP-ier