As part of the thinking in my new book, I’d re-floating the idea of L&D as a broker. Brokerage is a new skill in modern L&D and we rarely name it. It’s the work between the request and the decision. You listen, interpret, challenge, redirect, and guide people to the option that actually solves the… Read More Strategic Brokerage
Seth Godin recently wrote about “ghost cities” – systems that still stand, still run, still look like infrastructure, but no longer hold real life. In workplace learning, the ghost city isn’t the LMS or the framework itself.It’s the assumptions they were built on: Those assumptions haven’t been true for years and this is why clarity… Read More Ghost infrastructure
I’ve been speaking with a lot of people recently across HR, OD, L&D and consultancy. Senior and experienced people who have led real change and real work. The same patterns keep coming up: This isn’t about capability and it isn’t that the work has disappeared but the context has changed. I’ve said this before but… Read More Strategic Ambiguity
I saw this fascinating post last week about decision making and context. In L&D we make all three types of decisions, but too often we treat EVERY choice as a tattoo. Buying a new platform, rolling out a leadership programme, changing your evaluation model. None of these are truly permanent. But we still debate them… Read More Hats, haircuts, and tattoos
Seth Godin wrote yesterday that acceleration is felt, velocity is ignored. That line hits hard for workplace learning. Most people don’t notice the steady rhythm of skills they already have. That’s just the background hum of work. What they feel is the jolt; the sudden new platform, the restructure, the shift in expectations. Too often,… Read More Cruise control
Lost and Desperate 