Build a learning culture.You can’t – it exists already in your organisation. You can create nudges to move towards the culture you want but you can’t build/create/design it. Make people learn.You can’t. Learning is voluntary and contextual. You can create conditions and relevance, but you can’t force the process or people into the process; this… Read More How do I?
If you know that a training and learning intervention won’t help, isn’t going to make a difference, and will just be a cost to the organisation, where do you stand ethically if you say yes to the request? Professional ethics in L&D have been about delivery for too long; they need to be about relevance,… Read More Ethically sound
Seth Godin recently asked: why open a bookshop when people already have libraries, Amazon, and booksellers they trust? We build infrastructure because it feels like progress. Because we can point to it. Because it proves we’re serious. But the infrastructure itself isn’t the asset. The trust and attention you earn is the asset. In L&D,… Read More The Bookshop Problem
We have industrialised learning. It has become about growth and scale of delivery. The channel has, in many worlds, taken priority over the outcome Scale the delivery and lower the cost. Is the race to the lowest cost the best value? Value is in the eye of the beholder.
Taste is what other people notice when your work has a spine. In L&D, we mistake activity for perspective. We curate playlists, facilitate workshops, and design experiences and then wonder why our work feels forgettable. Here’s what’s missing: conviction about how people actually get better at work. A point of view isn’t “people learn differently”… Read More Point of View
Lost and Desperate 