Back in 2018 I wrote a blog called Shopkeeper to Engineer. I’d been using the phrase for a few years before that, trying to describe the difference between supplying learning and understanding how performance works. My Dad was a shopkeeper, so it wasn’t intended as an insult. He ran a local shop, supplied what people… Read More Still shopkeeping?
I was working with a group last week and mentioned how the last decade has thrown up three substantial shocks to society, the economy and the workplace. In 2016, the UK voted for Brexit and began three years of debate about what would happen with work. In 2019 and 2020, Covid changed where we worked… Read More Culture shocks
Back in 2012, Seth Godin wrote about confusing correlation with causation. When lots of people are carrying umbrellas, it’s raining. So if you want to make it rain, give everyone an umbrella. Preferably a black one. Fourteen years later, it feels rather relevant to L&D and AI. People are using AI because it’s available, built… Read More Everyone’s got an umbrella
What do L&D and Dirty Dancing have in common? Apart from not putting someone in a corner, there’s the idea of shaking things up for the end-of-season show. The artist wants a new approach; the owner’s grandson wants a pachanga instead of a mambo. L&D can offer change. However, if you’re only allowed to shift… Read More Dirty Development
This week has felt like working in some kind of mission control. Multiple screens, multiple remote groups, and issues that need dealing with immediately. Nothing life or death, but things that have a big impact on the people involved. When something went wrong, someone noticed and sorted it within minutes. Leave it an hour, and… Read More Mission Control