Catalogue or Capability

I was chairing a Learning Technologies webinar last week (please come along – they’re good fun) and a question was asked by the presenters:

How much of your current learning catalogue do you think gets used?

Answers ranged from 10% to 80%. One person didn’t know; someone else said 80%.

Others landed at 40% and pointed to mandatory training as the driver. Which means the voluntary, developmental, capability-building stuff — the part L&D is most proud of — is mostly sitting unused.

Then came the question that is more important: how are we counting? Completion? Launch? Time in module? Four people accessing a niche compliance module 100% of the time it is needed is a different problem to a general skills library that nobody touches.

What I think the data is actually telling us is that L&D has been building catalogues, while what organisations need is capability.

Those are not the same thing. A large library that mostly goes untouched is not a sign that the organisation is not learning but a sign that the library is not where the learning is happening.

Idea 23 from 50 More Big Ideas: the size of your catalogue is not a measure of your ambition. It is a measure of what you have not yet been willing to stop doing.

If I asked how much of your current learning catalogue is used, what would be your honest number?

Please comment...

This site uses Akismet to reduce spam. Learn how your comment data is processed.