I almost didn’t write a blog post for today. I’ve been busy with reading and writing, meetings and conversations, designing and creating and realised, late in the day, that I […]

I’ve been catching up with a few people over the last week for some diverse and interesting conversations. As I’ve mentioned before, having the opportunity to collect people’s stories, thoughts […]

Notwithstanding the fact they’re horrendously named, they’re also not real. They’re generally identified as a result of some performance issue, new technology, or process change. They’re the gap between what […]