Why do we give the agents male names and the assistants female ones? I asked that question out loud at Learning Technologies yesterday, and nobody had a good answer. We’ve been here before. Siri. Alexa. Cortana. The pattern is established: give the assistant a woman’s name, make it compliant, make it warm, make it endlessly… Read More AI Gender Bias

Listening to a podcast the other day, I was reminded how politics has finally caught up with the change in channel. They mentioned how a politician might go on a walkabout with someone who has a large internet following. Getting in front of 2m people who have access to the channel of a friendly celebrity… Read More Channel understanding

Have you ever thought about being a podcast guest? If the answer is ‘yes, but…’ this is for you. Women Talking About Learning is recording new episodes, and we’re looking for women in L&D who want to join the conversation. You don’t need to be a big name and you don’t need a polished media… Read More Speaking up

We keep measuring e-learning at the wrong end. Twenty four years of research, pulled together in a new systemic review called Transfer of Workplace E-Learning, shows the same pattern. Studies focus on whether people liked the module, learned from the module, intended to use the module. Then they stop. What happens when people return to… Read More Stop designing blind(ly)