Accenture’s UK CEO told the FT last week that HR directors may one day be responsible for onboarding and training AI agents. It’s a neat idea, and I can understand why he said it – to gain notice – but the analogy is wrong. The instinct is understandable; HR already owns onboarding, capability, and workforce… Read More AI Agents Are Not Employees
The competition for learning was never that tough. In the past, organisational knowledge was retained and held within the organisation, and the role of the training function (as was) was to translate that into workable practice. Your competition now is YouTube, Wikipedia, and every new AI tool outside the workplace. You can’t outthink this competition,… Read More Your competition
This is one phrase I use a lot, and it does, for me at least, describe the role of the L&D professional now. The fibres are the thousands of strands of learning activity that people engage with every day. The smart weaver understands how much of each is needed, useful, and relevant to the design.… Read More Fibres into fabric
I was reading a thread on the slack channel of the Learning Network (join – it’s a great community) about which tools people use and how people find them. My two penn’orth that I added: This is a really useful thread. I’d add three things that often get missed when people say “we tried Claude… Read More Own the Setup
I heard a CEO the other day, in a corporate video, say: “Strategy without impact is a piece of paper.” Fair enough. But if measuring impact isn’t written into the strategy from the start, the strategy was never serious. Most organisations plan the intervention, but nobody plans the evidence. If you didn’t design for evidence… Read More Impact doesn’t measure itself