I’ve had cause to mention this fact a few times in the last weeks: The three activities that impact performance significantly more than any others are: Managers setting clear expectations and explaining how performance will be measured. Managers providing stretch experiences that help their team members learn and develop. Managers setting aside time to discuss… Read More Damagement


It used to be c-words that were used in business writing- connection, contribution, control, creativity, etc – but we seem to have morphed into using e-words now. I keep hearing the following words and am not sure people are using them right. Emergent – meant to describe what will be, it’s being used when we… Read More E-words