Push the button.… Read More Law of Unintended Consequences

…negativity than positivity. It’s easier to pick holes than fill them. It’s easier to say how people failed rather than how they succeeded. Telling people what they didn’t do – this was the standard and you didn’t, didn’t, didn’t – is managing through subtraction. Work harder to sell the positive – people will appreciate you… Read More It is easier to sell…

that ‘I think you’ll find’ is the worst phrase you can use in speech or writing. It makes it about you, devalues the original content and demeans the original speaker. Or is there a worse phrase? Let me know.