Ask an L&D team what a training programme costs, and you will get an answer. Room hire, facilitator day rates, licence fees, and content development time. Some teams will go further: hours away from desks, travel, and internal coordination. That is useful. It is also incomplete in ways that matter. The costs L&D can see… Read More Cost of learning
There was an outstanding paper last week from the The International Labour Organization (ILO); a UN agency devoted to promoting social justice and internationally recognized human and labour rights. In “Navigating workers’ data rights in the digital age” the paper highlights the risks to workers’ privacy, dignity, and rights, showing how current protections fall short.… Read More Learning in the age of data
I was presenting the other day and one of the early slides I put up asks the following: What’s wrong with measurement in Learning and Development right now? It’s deliberate in its language – I want to know what the issues, concerns and challenges are which practitioners, managers and leaders face. Yesterday I posted about… Read More Positive Negative
I was looking at Richard Millington’s recent video about ranking different ways to measure Community ROI and was immediately interested by the labels he’d used. The list is below: Look at your evaluation and measurement data sources. How would you rate them? Let me know in the comments and, if you want help in measuring… Read More Bogus data
To be mediocre is average, just acceptable, not quite good enough. If you were to ask your users, employees and clients whether what you offered was mediocre, what would they say?