I ‘know’ what good learning looks like. My customers ‘know’ what they ‘think’ good learning looks like. Their employees ‘know’ what they ‘need’ to ‘learn’ to do their jobs ‘better’. I doesn’t matter what my standards are if they aren’t consistent with what people think they need. Perceptions trump expectations and both are undermined because… Read More My standards vs the universe
Make it real. Dream it real. Design it real. Deliver it real. But. Your reality isn’t consistent with my expectations. My expectations aren’t consistent with your perceptions. Your perceptions are based on your reality, not mine. We’re told to keep it real. Really? Whose reality?
I ran a contentjam session last week for a group of local government LD people. There was some brilliant output, but as I was talking through what we do I still found some ‘old fashioned’ thinking. My favourite is to ask who has management induction training for new to the organisation managers; these people have… Read More Development ≠ Training