My standards vs the universe

Photo by Mirinduka30 Sabino on

I ‘know’ what good learning looks like.

My customers ‘know’ what they ‘think’ good learning looks like.

Their employees ‘know’ what they ‘need’ to ‘learn’ to do their jobs ‘better’.

I doesn’t matter what my standards are if they aren’t consistent with what people think they need. Perceptions trump expectations and both are undermined because we all have different realities.

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