Tag: presence

Being there

Asynchronous is all well and good but people need to know that, at their point of need, that appropriate support is there. That doesn’t mean the LnD function being there 24/7 but being able to show people where they can get help, support, guidance and information. That’s not down to the LnD function but a… Read More Being there

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Presence

If you put the time, energy, and effort into preparing something for other people’s benefits, shouldn’t they show up? Unless you have convinced them beforehand, there’s no reason for them to be present. Missed a webinar? Watch the recording. Missed an event? Send me the slides. Missed a podcast? Add it to the queue. In… Read More Presence

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