I was at a meeting of other public sector L&D professionals the other day and couldn’t find anyone who has a personal blog. It’s been on my radar for a while – do you know any L&D people in local government who blog? Some of the attendees blog as part of their role, creating pieces… Read More Are you using old tools?
I’ve had a couple of experiences this week with telecoms firms and they’ve provided me with interesting examples of service and the use of social media. The first was BT. I recently moved to them as my internet provider from AOL and have noticed a slow service on Sunday evenings. It’s frustrating as nthey reached… Read More How may I avoid helping you?
You might have noticed that I’ve been posting a lot more recently. Firstly, I’ve looked through the blog and realised that I’d missed an awful lot of time posting anything while I was so unwell. I’m still not 100% but isn’t that just a really poor excuse? I was reading vociferously while I was very… Read More Play, Pause, Reflect, Replay
So, on top of the small victory this week, I had a bigger win later in the week. We’re building our learning calendar for the year and I’ve been banging on about user generated content and peer to peer learning for so long I guess my team (all 1 of them) are getting sick of it. I… Read More Idea factory
I was on the #tzchat this week tweeting about social learning. It seems to have been successful, with 4 interesting questions posed and a breadth of opinions expressed in people’s responses. Someone asked me this morning what I did and I spent 2 minutes explaining (badly) the work I do. That prompted me to think… Read More Need SoMe help…