I was at Cornerstone’s Analysts Day in London this week, held the day before the main Cornerstone Connect customer event. It gave me a glimpse of where L&D may be heading. Not because of a product announcement, although it looked good, or the use of AI, which felt different. What stood out was the direction… Read More The SWP-shaped hole in L&D
Is there a better way for corporate learning buyers and vendors to do business? Martin Couzins I saw a post on LinkedIn the other day by Martin Couzins and, after a few days’ reflection, have a few thoughts. Customer EducationI’m not entirely sure that people in learning and development know what they want to buy.… Read More A better way
Being able to speak to people on the supply side means I get to hear a lot about how customers respond to offers of support. A great example of this was at the Learning Technologies event at Excel this year. I put one day aside to speak to people on the 5App stand and invited… Read More Educate your customers
With the Festival of Work next week, it’s time for the next in the occasional series… I know you have a job to do but so do I. If I haven’t responded, it could be for lots of reasons but the most likely is I’m too busy. Stop ‘leveraging’ X to improve Y. Not everything… Read More What grinds my gears – vendors