We regularly talk about skills gaps in learning. It’s generally defined as the gap between the expected performance and the current activity.

How many of us think of the gap as a defecit of the individual? That’s been the traditional L&D view.

What about if the gap is the reversed and the current performance is above expectations, L&D generally doesn’t get involved. If we want to be considered as an engineer more then a shopkeeper, L&D has to work in identifying how to improve the whole, and that means working with people at all levels of performance.