Disappointing hand dryer

I had a really disappointing experience with a hand dryer this week.

The sign in the back of the door said:

Now wash your hands

The sink was clean enough and the tap was the push type. I tried the soap dispenser and a dribble of chemical ooze came out.  Another 4 or 5 pumps and it relented and squeezed out just enough to get my hands clean.

I pressed the tap and a jet of ice cold water sloshed into the sink. I rinsed my hands in stages to avoid soaking myself.

After rinsing and shaking my hands a dozen times I used the disappointing hand dryer.

It breathed tepid air over my fingers as I shook, rubbed and wished my fingers to get dry. After a couple of moments, I realised it was fruitless and gave up. The choice was then to either:

  1. Wipe my hands down the back of my trousers or
  2. Use my cotton handkerchief to dry my hands

I chose the latter and made a mental note to avoid that lavatory again. It could be described in learning terms a bit differently:

  • Organisational expectation.
  • Compliance by the individual.
  • Insufficient resource to achieve the expected goal.
  • Unfriendly culture to discourage engagement
  • Poor remedial intervention.
  • Create discomfort because of poor support or reliance on a personal resource to complete the task.

If your learning offer is perceived the same as a disappointing hand dryer, imagine how many people are avoiding your lavatory. Worse still, imagine how many unhygienic behaviours are polluting your organisation.

Please comment...

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.