Buyer’s remorse

Image by Bruno Glätsch from Pixabay

If I’m buying a new TV, tablet or laptop I’ll do my research beforehand, compare specs and costs and then make a choice. If I’m unhappy with it, I take some of the responsibility. If it doesn’t do what it’s meant to, I take it back.

  • My TV shows programmes by connecting to set-top boxes and the like. It has a host of smart features I’ll never use.
  •  My tablet takes notes and images. It shows text and video. It plays games and music and keeps me entertained through a range of apps I know and trust. There are apps I’ll never use.
  • My laptop (a Chromebook) is a secure and effective device which enables me to use social media and other ‘internet’ enabled functions. I could learn to code with it but am unlikely to.

The problem that Michelle Parry-Slater and others have is that we can’t take learning technology home to use.

We don’t see other people using it in the way we would like.

It contains functions we haven’t thought of.

Our sponsors want something which does X, not X + Y + Z – A/B.

While we’re being sold to and delaying our decisions, our workforce is working it out for themselves. There’s no point going to them with a 3D TV, working off a laserdisc if they’re working from a pair of Google Cardboard and home developed VR app.


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