Workplace learning is at an exciting place. The pace of technological change has shifted expectations about performance, design, delivery and access. There are thousands of suppliers all looking to supply fabulous solutions which can benefit your employees. Tracking and recording systems can see what people access, and for how long, to track ‘engagement’.

But.

How people learn doesn’t change much. Knowing the difference between social, behavioural and cognitive will impact your approach. Repetition matters. People forget. Learning through doing is commonly more effective. Colleagues are generally good sources of support. Managers have greater influence on learning than we assume.

If you want to understand workplace learning, you need to know the core principles about how people learn. It will help you broker better support and activity.