It’s a volume game

Photo by Karolina Grabowska on

I’m doing work that is being seen by quarter of a million users, logging in 800k+ times and accessing 2m+ assets.

An error rate of 2% would be 5k unhappy users, 16k+ login problems, 40k+ content errors.

A 98% success rate is all well and good but not so great if your market is at a different scale.

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