In a survey of 430 CHROs, Talent & L&D Directors, Managers and Learning, Talent & HR Technology professionals published last week by Fosway Group, less than 20% believe they are very effective at upskilling and reskilling, onboarding, or business change.

• If less than 20% of finance functions believed they were very effective at financial planning or capital budgeting would you be worried?
• If less than 20% of IT functions believed they were very effective at data conversion, storage and retrieval would you be worried?
• If less than 20% of your customer functions believed they were very effective at collecting and analysing customer feedback and handling customer complaints would you be worried?

This isn’t about being at tables, visibility or engagement. This is about being able to do, and prove what you do, well.

This should be a basic expectation of any function and you REALLY can’t afford to keep on being less than excellent at this.